**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined**
Job Title: Front Desk/Back Office Coordinator
Location: Rejuven Health Henderson, NV
Position Type: Full-Time/Part-Time
Pay Rate: $15/per hour
Small Business Account Manager: Dyesha Gardner
About Us: At Rejuven Health, we are committed to providing high-quality, compassionate healthcare to underserved communities. Our clinic offers a range of medical services, including primary care, preventive care, mental health, and chronic disease management. We strive to create a welcoming and supportive environment for both our patients and our staff.
Job Summary: We are seeking a detail-oriented and versatile Front Desk/Back Office Coordinator to join our team. This hybrid role involves managing both front desk responsibilities and assisting with back-office tasks to ensure the smooth operation of the clinic. The ideal candidate will be organized, customer-focused, and able to multitask effectively in a fast-paced healthcare environment.
Key Responsibilities
Front Desk Duties:
- Greet and check-in patients with a friendly and professional demeanor.
- Verify and update patient information, including demographics and insurance details.
- Schedule patient appointments and manage the clinic’s appointment calendar.
- Handle patient inquiries and provide information about services, policies, and procedures.
- Process patient payments, including co-pays and outstanding balances.
- Manage phone calls, emails, and correspondence in a timely and courteous manner.
- Ensure that the front desk area is clean, organized, and stocked with necessary supplies.
Back Office Duties:
- Assist with patient preparation for exams and procedures, including taking vital signs and medical histories.
- Perform basic clinical tasks such as drawing blood, administering injections, and assisting with minor procedures.
- Prepare and maintain patient charts and records, ensuring accuracy and confidentiality.
- Manage inventory of medical supplies and equipment, including ordering and restocking as needed.
- Support medical staff by coordinating patient flow and providing assistance during exams and procedures.
- Assist with filing and retrieving medical records, as well as handling lab results and other documentation.
Administrative Support:
- Maintain accurate and up-to-date electronic health records (EHR) and other documentation.
- Assist with data entry and reporting for quality improvement and compliance purposes.
- Collaborate with other team members to ensure efficient clinic operations and patient care.
- Participate in staff meetings and training sessions as required.
Qualifications:
- High school diploma or equivalent; completion of medical office or administrative training preferred.
- Previous experience in a medical office or healthcare setting is a plus.
- Basic knowledge of medical terminology, procedures, and healthcare regulations.
- Proficiency in using electronic health record (EHR) systems and office software.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills, with a patient-centered approach.
- Ability to handle multiple tasks simultaneously and work effectively under pressure.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Physical Requirements:
- Ability to stand or sit for extended periods and perform tasks requiring manual dexterity.
- Ability to lift and move office supplies and equipment as needed.
Rejuven Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees