**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined.**
Company: Lumina Las Vegas
Position Title: Concierge
Hours: Full-time/Part-time
Pay: $15/per hour
Location Area: Las Vegas
Age: N/A
Program: WEX and OJT
JOB DESCRIPTION:
The Concierge will create a memorable first impression by greeting and assisting visitors, families, and residents; answering the telephone, providing information and taking messages as required; opening and distributing mail; typing files, and staff envelopes, and handling correspondence, as well as other duties specified by the Director of Community Development.
Greet visitors and family members and provide non-confidential information requested.
Answer the telephone promptly using the appropriate greeting for the community.
Sorting mail and distributing it to appropriate departments.
Type and file correspondence and other information forms and materials.
Adhere to and interpret residents' rights.
Adhere to and interpret the personnel policies.
Use computers, calculators, copy machines, postage machines, etc.
Express concern and compassion for residents and families.
Escort people, if necessary, to resident's suites and other areas.
Keep referral, mailing list, and customer information up to date.
Assist with data input to appropriate databases.
Assist with the processing of all required information necessary to complete a successful move-in, as requested.
Perform day-to-day clerical work connected with the position.
Ensure the knowledge base remains current regarding aging, assisted living, and dementia-specific care through continuing education.
Assist with the setting up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.
Support a positive and professional image through actions and dress.
Maintain a safe and secure environment for all team members, residents, and guests, following established safety standards.
Perform other duties consistent with the position as assigned by the Director of Community Development.