“**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined.”
Company: New Leaf Family Services & Wellness Center
Position Title: Behavioral Health Back Office Admin
Location: Las Vegas
Hours: Part-Time
Pay: $16.00
Account Manager: Jennifer Sosa
Position Overview: The Behavioral Health Back Office Administrator is responsible for managing the administrative and operational functions that support the clinical and therapeutic services within the wellness center. This role involves handling behind-the-scenes tasks related to client records, billing, and coordination with healthcare providers, ensuring efficient and effective delivery of behavioral health services. Must be 18+
Key Responsibilities:
- Client Records and Documentation:
- Maintain and update client records, including electronic health records (EHR), ensuring accuracy and confidentiality.
- Process and manage documentation related to client intake, treatment plans, progress notes, and discharge summaries.
- Ensure all documentation complies with legal, ethical, and organizational standards.
- Billing and Coding:
- Process and manage billing activities, including coding for insurance claims, generating invoices, and handling client payments.
- Verify insurance coverage and eligibility, and resolve any issues related to billing and claims.
- Track and reconcile payments and outstanding balances, and prepare financial reports as needed.
- Administrative Support:
- Assist with scheduling and coordinating internal meetings, training sessions, and staff appointments.
- Handle correspondence related to client services, including appointment confirmations, follow-ups, and referral documentation.
- Provide support in the preparation of reports and documentation for audits, compliance, and program evaluation.
- Data Management:
- Input and maintain data related to client services, program metrics, and operational performance.
- Generate and analyze reports to support decision-making and improve service delivery.
- Ensure data integrity and security, adhering to privacy regulations and organizational policies.
- Coordination and Communication:
- Coordinate with clinical and administrative staff to streamline processes and address any operational issues.
- Serve as a point of contact for internal inquiries related to client records, billing, and administrative processes.
- Facilitate communication between the back office and front office to ensure smooth operation and client satisfaction.
- Compliance and Quality Assurance:
- Monitor and ensure compliance with healthcare regulations, accreditation standards, and organizational policies.
- Assist in the development and implementation of quality assurance procedures to enhance service delivery.
- Participate in audits and reviews and assist in addressing any compliance issues.