**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined.
Job Title: Cashier EXTRAORDINAIRE
Employer: Mothership Coffee Roasters/ Sunrise Coffee Co.
Location(s): Mothership The Bend LLC, W Sunset Rd.
Compensation: $12/hour plus tis
Shift: Full-Time
Business Account Manager: Dyesha Gardner
Questions to ask yourself before you apply:
Ideal Pattern: Socializer, Persuader, Influencer
● Are you the life of every party?
● Do you remember everyone’s name and just love vibing with random folks?
● Do you have a hundred besties because you’re that cool?
● Do you make new pals without even trying?
If so, we want to meet you! We are on the hunt for super friendly and service-oriented cashiers
who want to dip their toes into the barista world! Come join us and get the lowdown on all things
coffee while keeping those awesome social skills on point!
About Us
We are not just another coffee brand with an addictive ambiance, trendy lattes, and a thin veneer
of culture and community. We ARE a culture-centered community that is focused on the people
within and the people we serve. Kindness is at the top of our core values leading the change in
our decisions, service, and operations. We are a socially equitable company focused on initiative,
self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we
appreciate each other, support each other, treat each other with respect, and love each other.
Job Summary
We're on the lookout for people who bring sunshine wherever they go! If you're the type of
person who can walk into a room and light it up, we want you representing Mothership! As a
cashier, you'll be the friendly face that welcomes guests into our coffee shops, helps them
explore our tasty drink and food options, and ensures every single person gets the A+ treatment.
And guess what? You’re not just a cashier here. We’re all about growth, so we’re giving you the
chance to dive into the world of being a barista, too! Who knows, you might discover your hidden
coffee genius! If you’re ready to have a seriously good time at work, make friends along the way,
and explore new opportunities, join us and let’s create some awesome moments together!
Duties/Responsibilities
● Order Processing: Efficiently ringing in guest orders at the point of sale (POS) system
and/or through the drive thru.
● Customer Interaction: Providing excellent customer service by warmly greeting and
interacting with guests throughout the cafe, ensuring they feel valued and appreciated.
● Phone Etiquette: Answering incoming phone calls with professionalism and enthusiasm,
assisting customers with inquiries and orders over the phone.
● Cleanliness Guru: Maintaining the cleanliness and tidiness of the cafe environment,
including wiping down tables, cleaning counters, and ensuring a pristine atmosphere for an
exceptional guest experience.
● Stock Organization: Keeping stations well-stocked and organized, ensuring supplies are
readily available for the team to provide efficient service.
● Barista Aspirations: Embracing the exciting journey of learning the art of being a barista,
including crafting delicious coffee beverages, mastering the espresso machine, and nailing
those latte art skills.
● Team Player: Collaborating closely with the team to ensure smooth operations, assisting in
any way necessary to create a positive work environment and provide top-notch service.
● Drive-Thru Excellence: Skillfully managing drive-thru orders, ensuring accuracy and
efficiency to keep things running seamlessly for our on-the-go guests.
● Upselling Magic: Recommending additional items and upselling products to enhance the
guest experience and contribute to sales growth.
● Adaptability: Being flexible and adaptable to different tasks and responsibilities as needed
in a dynamic cafe environment.
● Training and Growth: Taking advantage of opportunities to learn and grow, mastering new
skills, and evolving into a skilled barista while contributing to the overall success of the
team.
● Perform other related duties as assigned by Keyed and Management.
By excelling in these duties, you'll play a pivotal role in creating a memorable experience for our
guests and fostering an inviting atmosphere in our cafes. Let's embark on this journey of coffee,
camaraderie, and growth together!
Required Skills/Abilities/Experience
● Good memory to manage multiple orders simultaneously and recall faces, names, and
preferences of regular customers. (Let’s be honest, most of this is 2nd nature to you!)
● Ability to serve customers quickly, efficiently, and kindly.
● Excellent verbal and written communication skills.
● Ability to follow all safe food handling procedures and sanitation practices.
● Must be able to perform basic math.
● Previous customer service experience, a plus!
● Ability to work a minimum of 32 hours per week.
● Embark on a detailed training program tailored for our Cashier role, spanning 240 hours to
enhance your skills and proficiency in providing exceptional service and managing
transactions with precision.
Physical Requirements
● Must be able to lift up to 15 pounds.
● Must be available to work early mornings, evenings, weekends, and holidays.
Benefits
● Employee Discount
● Free Drinks