**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined.**
Company: Nevada State Contractors Board
Position Title: Investigative Board
Hours: Full-time
Pay: $15.00/hour
Location Area: Las Vegas
Age: N/A
Program: WEX
Account Manager: Natalia Rogers
Investigative Aide
The Nevada State Contractors Board is seeking a full-time Investigative Aide and requests all interested and qualified person to apply. The position reports to the Investigations Supervisor in Las Vegas, Nevada.
The successful candidate will possess excellent communication and customer service skills, experience working in an office environment, ability to meet customer expectations in a positive and professional manner, and possess the ability to multi-task in a fast-paced environment.
Duties and Responsibilities
- Prepares correspondence, reports and other documentation in support of investigative duties.
- Prepare and scan documents into assigned document storage system.
- Provides preliminary review and routing of documents.
- Review documents for accuracy and completeness.
- Responds to general customer inquiries and calls.
- Enters data from source documents and identifies related data components.
- Answer incoming calls and responds to requests for information.
- Performs general support duties for investigations department.
- Willing to perform all other duties as assigned.
- Graduation from high school or equivalent education.
Education and Experience
Skills and Abilities
- Knowledge of preparation of professional correspondence, including high level of proficiency in grammar, spelling and punctuation.
- Ability to effectively and professionally deal with all types of customers.
- Greets visitors and callers, handles their inquiries, takes messages or transfers calls to the appropriate individuals.
- Ability to define problems, collects data, establish facts, and draw valid conclusions.
- Clearly communicate, both orally and in writing.
- Interpretation of a variety of instructions furnished in written, oral, diagram, or schedule form.
- Operates office equipment such as fax machines, scanners, copiers and phone systems and uses computers for spreadsheets, word processing, database management and other applications.
- Ability to compile and write reports.
- Effectively operate a multi-line telephone system.
- Be well-organized and attentive to detail.
- Demonstrate proficiency in Microsoft Word.
- Performs other duties as assigned.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the essential duties of this job, the employee is occasionally exposed to outside weather conditions.
Environmental/Physical
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee may regularly lift and/or move up to ten (10) pounds and occasionally lift or move twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is regularly required to walk and use hands and fingers to handle or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance.